Resource Directory
Find the right government authority, regulator, grievance portal, or consumer helpline for your issue.
This resource directory helps you identify where to submit or escalate consumer complaints across India. Additional authorities, regulators, and complaint portals will be added over time.
Most disputes can be resolved directly with the company or service provider. If your issue remains unresolved, you can escalate it to the appropriate government authority listed below.
Start by contacting the company, seller, marketplace, bank, telecom operator, insurer, or service provider directly. Most complaints are resolved at this stage.
Keep your complaint number, invoices, screenshots, emails, and chats. Wait for the company's official response within its normal grievance process.
If the issue remains unresolved, choose the relevant government authority below to understand your rights, complaint process, required documents, and next steps.
No authorities match your search. Try a different keyword, or check back soon - this directory is growing.
Details such as helpline numbers, websites, and portals change from time to time. LegalEase AI verifies information against official government sources at the time of publishing, but always cross-check critical details on the authority's official website before relying on them.
FREQUENTLY ASKED QUESTIONS
Find answers to common questions about choosing the right authority, filing complaints, and understanding official grievance processes in India.
The correct authority depends on the type of issue you're facing. Consumer disputes, banking complaints, telecom issues, insurance grievances, food safety concerns, cyber fraud, and healthcare matters are handled by different regulators or grievance mechanisms. LegalEase AI helps you identify the most appropriate authority based on your situation.
In most cases, yes. You should first give the company or service provider an opportunity to resolve the issue. If they fail to respond within a reasonable time or their response is unsatisfactory, you can usually escalate the matter to the appropriate regulator, grievance portal, or consumer authority.
Requirements vary depending on the authority, but commonly requested documents include invoices, receipts, transaction IDs, bank statements, screenshots, emails, chat history, photographs, warranty documents, and any previous communication with the company. Keeping these records improves the chances of a successful complaint.
Many Indian government authorities and regulators now provide official online grievance portals. Depending on your issue, you may be able to submit complaints electronically, upload supporting documents, and track the status of your case without visiting an office.
Resolution timelines vary between authorities and depend on the complexity of the case. Some complaints may be resolved within a few days, while others can take several weeks or longer. Always keep your complaint reference number and supporting documents for future follow-up if required.
No. LegalEase AI helps you understand your options, identify the appropriate authority, prepare complaint letters, and explain the complaint process. Complaints must be submitted through the relevant company, regulator, or official government grievance portal.